Frequently Asked Questions

Q.

What equipment do I need to access Charity Check?

A. No special software is needed to access Charity Check. You may login to the site with your username and password from any computer that has internet access.
 
Q. What if our agency does not have a computer?
A. More than likely someone in your church has a computer plus an Internet account. This person could be assigned by you to perform searches for your ministry.
 
Q.

What if I need assistance?

A. You may email us at support@charityck.com or call us at 423-647-5618.
 
Q. Does Charity Check provide training or support for communities using the network or wishing to develop a network?
A.

Yes, a Charity Check representative can come to your community to help you develop your network among benevolent agencies and to demonstrate how the system works. Contact our office for more details on how a representative can help you.

Although Charity Check prides itself on ease of use, we do provide phone support or email support for those who may have questions.